Services: Audience Research

We don't start our work until we know who we're working for: your audience. From surveys and focus groups to one-on-one interviews, we make sure we understand the priorities, frustrations and hopes of the people you're trying to reach.

We Honor Veterans Brand & Collateral

National Hospice and Palliative Care Organization

Some brands have to search for their emotional core. A brand calling hospice workers to serve dying veterans is not one of them. Our challenge here was to enlist all the natural emotion of this important campaign into the service of creating bold, selfless action.

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We Honor Veterans Brand & Collateral

Great Place to Work® Institute Branding

Great Place to Work® Institute

They were known as the global leader in evaluating the quality of workplaces. But the Institute’s identity ran deeper than that of a group of analysts. When Great Place to Work® wanted to tell their values-based story, we teamed up to help them change their global brand.

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Great Place to Work® Institute Branding

KIDS COUNT Data Center Mobile Site

Annie E. Casey Foundation

Creating smart information architecture means building something users are comfortable with — something they’ve seen before. But Susan’s team had searched for days. There wasn’t a single role model for an intuitive desktop data site let alone a mobile presentation that carried the volume and variety of data as KIDS…

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KIDS COUNT Data Center Mobile Site

PILnet Audience Research

PILnet

PILnet needed messaging that would inspire corporate lawyers who weren’t engaged in pro bono work, but could be. They needed a framework that would unite efforts of staff reforming legal education in Russia, establishing pro bono practices where they don't yet exist, and fighting for workers’ rights in China, among…

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PILnet Audience Research

Great Place to Work® Audience Research

The Great Place to Work®

It's not every day that our strategy department is contracted to survey and assess a global surveying and assessment company. Great Place to Work®, which researches and ranks the best workplaces around the world, asked us to do just that in their search for language that could unite their global…

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Great Place to Work® Audience Research